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Old 06-20-2004   #1
.... ..rno..
 
Default new versions of VMWare and Nero reboot my computer randomly

I'm posting this to a few relevent newsgroups:

I have a desktop computer w/ an Abit Kt7 raid motherboard, a P4 2.7 ghz
processor, 368 megs of ram, WinXP Pro and some other stuff. The computer
runs very fast and very stable except for 1 problem: it reboots randomly.
Its not very often, maybe once every 2 days for no reason, but there are
times where it definately happens and times where it happens more often.
I'm still trying to collect information on it but this is what i know:

When i run Nero 6 it reboots every time i burn a cd or dvd
When i run VMWare 4.5 it reboots every time i try to boot an image
When i run nero 5 it didn't reboot very often , only sometimes - for several
months, and now, with no changes in hardware or software it reboots every
time.
When i run VMWare 3 it never reboots.

The reboot is very fast, the screen goes blank and i see the bios screen.
Is there something different with the new version of nero and VMware that
would cause my hardware to run differently? When i ran an old vmware image
in vmware 4.5 it didn't reboot, but when i upgraded the image to 4.5, it
rebooted.

I'm not sure what kind of diagnostics i can do on this system to figure out
what's causing it. I don't have any error logs in WindowsXP. It's happened
on several installations of XP, not just the current one, so i guess its a
hardware problem.

Does anyone have any suggestions on what i could try to figure out what's
going on? Thank you.


 
Old 06-20-2004   #2
.. ..L9..0
 
Default Re: new versions of VMWare and Nero reboot my computer randomly

Might try to get a handle on the problem by shutting off "automatic
restarts" and turning on "system logs".

http://groups.google.com/groups?q=wi...ftngp08&rnum=2

<rant = on>
Of course system logs should have been turned on by default by
microsoft. But they advertised "no more blue screens in winxp" and
set the default error action to restarting your computer instead of
showing you the error with a blue screen. Does that sound like self
denial by M$? Problems, we don't have problems, just restarts...
<rant = off>

Forrest

Motherboard Help By HAL web site:
http://home.comcast.net/~hal-9000/


On Sun, 20 Jun 2004 15:16:29 -0400, "Matt Warnock" <mdw208@psu.edu>
wrote:

>I'm posting this to a few relevent newsgroups:
>
>I have a desktop computer w/ an Abit Kt7 raid motherboard, a P4 2.7 ghz
>processor, 368 megs of ram, WinXP Pro and some other stuff. The computer
>runs very fast and very stable except for 1 problem: it reboots randomly.
>Its not very often, maybe once every 2 days for no reason, but there are
>times where it definately happens and times where it happens more often.
>I'm still trying to collect information on it but this is what i know:
>
>When i run Nero 6 it reboots every time i burn a cd or dvd
>When i run VMWare 4.5 it reboots every time i try to boot an image
>When i run nero 5 it didn't reboot very often , only sometimes - for several
>months, and now, with no changes in hardware or software it reboots every
>time.
>When i run VMWare 3 it never reboots.
>
>The reboot is very fast, the screen goes blank and i see the bios screen.
>Is there something different with the new version of nero and VMware that
>would cause my hardware to run differently? When i ran an old vmware image
>in vmware 4.5 it didn't reboot, but when i upgraded the image to 4.5, it
>rebooted.
>
>I'm not sure what kind of diagnostics i can do on this system to figure out
>what's causing it. I don't have any error logs in WindowsXP. It's happened
>on several installations of XP, not just the current one, so i guess its a
>hardware problem.
>
>Does anyone have any suggestions on what i could try to figure out what's
>going on? Thank you.
>



 
Old 06-21-2004   #3
.... ..rno..
 
Default Re: new versions of VMWare and Nero reboot my computer randomly

Thank you for your reply, that was the most useful information i've had so
far. I turned off the reboot option and i got a blue screen error. It was
very vague. It said check the event log, but like i said, there was no
information in there. It said to update the bios, which i did to no avail,
but what fixed the problem was the suggestion the bluescreen error gave me
of turning off memory caching/shadowing. Specifically i turned off video
and bios caching and it hasn't rebooted yet! It will take a couple days of
testing to make sure that was it, but so far so good. Thank you.


"- HAL9000" <gumpy@mail.org> wrote in message
news:uh0cd0lejdf40v49jnu1l7djmumaqgqpdm@4ax.com...
> Might try to get a handle on the problem by shutting off "automatic
> restarts" and turning on "system logs".
>
>

http://groups.google.com/groups?q=wi...ftngp08&rnum=2
>
> <rant = on>
> Of course system logs should have been turned on by default by
> microsoft. But they advertised "no more blue screens in winxp" and
> set the default error action to restarting your computer instead of
> showing you the error with a blue screen. Does that sound like self
> denial by M$? Problems, we don't have problems, just restarts...
> <rant = off>
>
> Forrest
>
> Motherboard Help By HAL web site:
> http://home.comcast.net/~hal-9000/
>
>
> On Sun, 20 Jun 2004 15:16:29 -0400, "Matt Warnock" <mdw208@psu.edu>
> wrote:
>
> >I'm posting this to a few relevent newsgroups:
> >
> >I have a desktop computer w/ an Abit Kt7 raid motherboard, a P4 2.7 ghz
> >processor, 368 megs of ram, WinXP Pro and some other stuff. The computer
> >runs very fast and very stable except for 1 problem: it reboots randomly.
> >Its not very often, maybe once every 2 days for no reason, but there are
> >times where it definately happens and times where it happens more often.
> >I'm still trying to collect information on it but this is what i know:
> >
> >When i run Nero 6 it reboots every time i burn a cd or dvd
> >When i run VMWare 4.5 it reboots every time i try to boot an image
> >When i run nero 5 it didn't reboot very often , only sometimes - for

several
> >months, and now, with no changes in hardware or software it reboots every
> >time.
> >When i run VMWare 3 it never reboots.
> >
> >The reboot is very fast, the screen goes blank and i see the bios screen.
> >Is there something different with the new version of nero and VMware that
> >would cause my hardware to run differently? When i ran an old vmware

image
> >in vmware 4.5 it didn't reboot, but when i upgraded the image to 4.5, it
> >rebooted.
> >
> >I'm not sure what kind of diagnostics i can do on this system to figure

out
> >what's causing it. I don't have any error logs in WindowsXP. It's

happened
> >on several installations of XP, not just the current one, so i guess its

a
> >hardware problem.
> >
> >Does anyone have any suggestions on what i could try to figure out what's
> >going on? Thank you.
> >

>
>



 
Old 06-21-2004   #4
.... ..rno..
 
Default Re: new versions of VMWare and Nero reboot my computer randomly

i obviously spoke too soon. I started receiving blue screen errors. there
are 3 i receieve:

the one is the vague message w/ no real error message or code, then i get:

driver_irql_not_less_or_equal

the last is:

bad_pool_caller

reading up on these errors, its a problem w/ the page file or physical
memory. i ran the computer w/o a page file and still go the error message,
and i only have 1 half gig memory stick in so i can't take a memory chip out
to test it. Any suggestions? possibly trying a new stick of memory and
seeing if that was it. even if its not you cna't have too much ram!


"Matt Warnock" <mdw208@psu.edu> wrote in message
newsPSdnSYAM7bSwEvdRVn-gQ@adelphia.com...
> Thank you for your reply, that was the most useful information i've had so
> far. I turned off the reboot option and i got a blue screen error. It

was
> very vague. It said check the event log, but like i said, there was no
> information in there. It said to update the bios, which i did to no

avail,
> but what fixed the problem was the suggestion the bluescreen error gave me
> of turning off memory caching/shadowing. Specifically i turned off video
> and bios caching and it hasn't rebooted yet! It will take a couple days

of
> testing to make sure that was it, but so far so good. Thank you.
>
>
> "- HAL9000" <gumpy@mail.org> wrote in message
> news:uh0cd0lejdf40v49jnu1l7djmumaqgqpdm@4ax.com...
> > Might try to get a handle on the problem by shutting off "automatic
> > restarts" and turning on "system logs".
> >
> >

>

http://groups.google.com/groups?q=wi...ftngp08&rnum=2
> >
> > <rant = on>
> > Of course system logs should have been turned on by default by
> > microsoft. But they advertised "no more blue screens in winxp" and
> > set the default error action to restarting your computer instead of
> > showing you the error with a blue screen. Does that sound like self
> > denial by M$? Problems, we don't have problems, just restarts...
> > <rant = off>
> >
> > Forrest
> >
> > Motherboard Help By HAL web site:
> > http://home.comcast.net/~hal-9000/
> >
> >
> > On Sun, 20 Jun 2004 15:16:29 -0400, "Matt Warnock" <mdw208@psu.edu>
> > wrote:
> >
> > >I'm posting this to a few relevent newsgroups:
> > >
> > >I have a desktop computer w/ an Abit Kt7 raid motherboard, a P4 2.7 ghz
> > >processor, 368 megs of ram, WinXP Pro and some other stuff. The

computer
> > >runs very fast and very stable except for 1 problem: it reboots

randomly.
> > >Its not very often, maybe once every 2 days for no reason, but there

are
> > >times where it definately happens and times where it happens more

often.
> > >I'm still trying to collect information on it but this is what i know:
> > >
> > >When i run Nero 6 it reboots every time i burn a cd or dvd
> > >When i run VMWare 4.5 it reboots every time i try to boot an image
> > >When i run nero 5 it didn't reboot very often , only sometimes - for

> several
> > >months, and now, with no changes in hardware or software it reboots

every
> > >time.
> > >When i run VMWare 3 it never reboots.
> > >
> > >The reboot is very fast, the screen goes blank and i see the bios

screen.
> > >Is there something different with the new version of nero and VMware

that
> > >would cause my hardware to run differently? When i ran an old vmware

> image
> > >in vmware 4.5 it didn't reboot, but when i upgraded the image to 4.5,

it
> > >rebooted.
> > >
> > >I'm not sure what kind of diagnostics i can do on this system to figure

> out
> > >what's causing it. I don't have any error logs in WindowsXP. It's

> happened
> > >on several installations of XP, not just the current one, so i guess

its
> a
> > >hardware problem.
> > >
> > >Does anyone have any suggestions on what i could try to figure out

what's
> > >going on? Thank you.
> > >

> >
> >

>
>



 
Old 06-21-2004   #5
..anguar..
 
Default Re: new versions of VMWare and Nero reboot my computer randomly

Matt Warnock said in news:MfGdnTpkVcoQf0jdRVn-iQ@adelphia.com:
> I'm posting this to a few relevent newsgroups:
>
> I have a desktop computer w/ an Abit Kt7 raid motherboard, a P4 2.7
> ghz processor, 368 megs of ram, WinXP Pro and some other stuff. The
> computer runs very fast and very stable except for 1 problem: it
> reboots randomly. Its not very often, maybe once every 2 days for no
> reason, but there are times where it definately happens and times
> where it happens more often. I'm still trying to collect information
> on it but this is what i know:
>
> When i run Nero 6 it reboots every time i burn a cd or dvd
> When i run VMWare 4.5 it reboots every time i try to boot an image
> When i run nero 5 it didn't reboot very often , only sometimes - for
> several months, and now, with no changes in hardware or software it
> reboots every time.
> When i run VMWare 3 it never reboots.
>
> The reboot is very fast, the screen goes blank and i see the bios
> screen. Is there something different with the new version of nero and
> VMware that would cause my hardware to run differently? When i ran
> an old vmware image in vmware 4.5 it didn't reboot, but when i
> upgraded the image to 4.5, it rebooted.
>
> I'm not sure what kind of diagnostics i can do on this system to
> figure out what's causing it. I don't have any error logs in
> WindowsXP. It's happened on several installations of XP, not just
> the current one, so i guess its a hardware problem.
>
> Does anyone have any suggestions on what i could try to figure out
> what's going on? Thank you.


Have you tried using msconfig to reduce the number of startup programs
to the minimum really needed (or start by disabling them all and then
reenabling them one at a time until the problem resurfaces)?

Nero sticks in its NeroCheck program in the startup. It doesn't stay
loaded, or, it's not supposed to but some users have noted it stays
loaded. It is a remnant from when they had to check if other CD burn
software was installed, like Easy CD Creator (CD burn software don't
seem to cooperate with each other); see
http://www.nero.com/us/632173734846333.html#3. If you don't have any
other CD burn software installed then maybe you could try disabling this
startup program to see if the Nero-VMware incompatibility goes away.
You'll have to check after removing this startup program if Nero and the
XP CD burn software (a crippled version from Roxio) will still work
together or despite each other.

I'm still using version 5.x of Nero (no bang for the buck to go to
version 6.x). Don't know if NeroCheck is still used in version 6.x.


--
__________________________________________________ __________
*** Post replies to newsgroup. Share with others.
*** Email domain = ".com" *AND* append "=NEWS=" to Subject.
__________________________________________________ __________


 
Old 06-21-2004   #6
..tric..
 
Default Re: new versions of VMWare and Nero reboot my computer randomly

On Mon, 21 Jun 2004 10:13:14 -0400, "Matt Warnock" <mdw208@psu.edu>
wrote:

>i obviously spoke too soon. I started receiving blue screen errors. there
>are 3 i receieve:
>
>the one is the vague message w/ no real error message or code, then i get:
>
>driver_irql_not_less_or_equal
>
>the last is:
>
>bad_pool_caller
>
>reading up on these errors, its a problem w/ the page file or physical
>memory. i ran the computer w/o a page file and still go the error message,
>and i only have 1 half gig memory stick in so i can't take a memory chip out
>to test it. Any suggestions? possibly trying a new stick of memory and
>seeing if that was it. even if its not you cna't have too much ram!
>
>

You could try testing your memory with memtest86, Matt - from
http://www.memtest.org/


>"Matt Warnock" <mdw208@psu.edu> wrote in message
>newsPSdnSYAM7bSwEvdRVn-gQ@adelphia.com...
>> Thank you for your reply, that was the most useful information i've had so
>> far. I turned off the reboot option and i got a blue screen error. It

>was
>> very vague. It said check the event log, but like i said, there was no
>> information in there. It said to update the bios, which i did to no

>avail,
>> but what fixed the problem was the suggestion the bluescreen error gave me
>> of turning off memory caching/shadowing. Specifically i turned off video
>> and bios caching and it hasn't rebooted yet! It will take a couple days

>of
>> testing to make sure that was it, but so far so good. Thank you.
>>
>>
>> "- HAL9000" <gumpy@mail.org> wrote in message
>> news:uh0cd0lejdf40v49jnu1l7djmumaqgqpdm@4ax.com...
>> > Might try to get a handle on the problem by shutting off "automatic
>> > restarts" and turning on "system logs".
>> >
>> >

>>

>http://groups.google.com/groups?q=wi...ftngp08&rnum=2
>> >
>> > <rant = on>
>> > Of course system logs should have been turned on by default by
>> > microsoft. But they advertised "no more blue screens in winxp" and
>> > set the default error action to restarting your computer instead of
>> > showing you the error with a blue screen. Does that sound like self
>> > denial by M$? Problems, we don't have problems, just restarts...
>> > <rant = off>
>> >
>> > Forrest
>> >
>> > Motherboard Help By HAL web site:
>> > http://home.comcast.net/~hal-9000/
>> >
>> >
>> > On Sun, 20 Jun 2004 15:16:29 -0400, "Matt Warnock" <mdw208@psu.edu>
>> > wrote:
>> >
>> > >I'm posting this to a few relevent newsgroups:
>> > >
>> > >I have a desktop computer w/ an Abit Kt7 raid motherboard, a P4 2.7 ghz
>> > >processor, 368 megs of ram, WinXP Pro and some other stuff. The

>computer
>> > >runs very fast and very stable except for 1 problem: it reboots

>randomly.
>> > >Its not very often, maybe once every 2 days for no reason, but there

>are
>> > >times where it definately happens and times where it happens more

>often.
>> > >I'm still trying to collect information on it but this is what i know:
>> > >
>> > >When i run Nero 6 it reboots every time i burn a cd or dvd
>> > >When i run VMWare 4.5 it reboots every time i try to boot an image
>> > >When i run nero 5 it didn't reboot very often , only sometimes - for

>> several
>> > >months, and now, with no changes in hardware or software it reboots

>every
>> > >time.
>> > >When i run VMWare 3 it never reboots.
>> > >
>> > >The reboot is very fast, the screen goes blank and i see the bios

>screen.
>> > >Is there something different with the new version of nero and VMware

>that
>> > >would cause my hardware to run differently? When i ran an old vmware

>> image
>> > >in vmware 4.5 it didn't reboot, but when i upgraded the image to 4.5,

>it
>> > >rebooted.
>> > >
>> > >I'm not sure what kind of diagnostics i can do on this system to figure

>> out
>> > >what's causing it. I don't have any error logs in WindowsXP. It's

>> happened
>> > >on several installations of XP, not just the current one, so i guess

>its
>> a
>> > >hardware problem.
>> > >
>> > >Does anyone have any suggestions on what i could try to figure out

>what's
>> > >going on? Thank you.
>> > >
>> >
>> >

>>
>>

>



patrickp

patrickp@5acoustibop.co.uk - take five to email me
 

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