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Well I just got a new computer and every so often the computer goes blue screen on me! An this is the info it gives me when it starts up again Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.256.6 Locale ID: 2057 Files that help describe the problem (some files may no longer be available) Mini091507-02.dmp sysdata.xml Version.txt Extra information about the problem BCCode: c2 BCP1: 00000007 BCP2: 0000113D BCP3: 080A0005 BCP4: 84E27340 OS Version: 6_0_6000 Service Pack: 0_0 Product: 256_1 Server information: 9d27ca28-ba5b-4912-ac2e-29b8f16592e7 So can any one help me! Ps I have vista business if that makes a differance -- Evo31 ------------------------------------------------------------------------ |
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It doesn't matter what edition of Vista you have as to fixing this. None of that Blue Screen info helps us. That's typical of MSFT's error messages that are worthless for most of the population most of the time. What would be semi helpful and is probably not needed would be the particular stop error message on the blue screen (and there is one) or at Event Viewer possibly. You can try going to event viewer by typing event viewer in the search box or eventvwr.msc in the run box >in left pane>Windows Applications>System and use the arrow to scroll down. If this is a software error, these should help: ***SFC as a Remedy***: SFC or System File Checker is a bit like the spare tire in your car or a backup battery I suppose. In Vista of course, they have changed it somewhat and come up with a new name--Redmond stands for name it something different twice a year and now it's part of WRP or Windows Resource Protection. It scans protected resources including thousands of files, libraries, critical folders, and essential registry keys, and it replaces those that are corrupted with intact ones. It fixes a lot of problems in Windows XP, OE, Windows Vista, Win Mail, IE6, and on Vista or if it is installed on XP, IE7. It protects these things from changes by any source including administrators, by keeping a spare of most of them. How to Run SFC: Type "cmd" into the Search box above the Start Button>and when cmd comes up at the top of the Start menu>right c**** cmd and c**** "run as Admin" and when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no quotes and let it run. This may fix things quite a bit. It replaces corrupt files with intact ones, if you're not familiar with it. ***Startup Repair from the Vista DVD*** How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the Win RE team and it can be used to fix many Vista components even when you ***can boot to Vista): http://www.windowsvista.windowsreins...rtup/index.htm If you elect to run Startup repair from the Vista DVD (it can fix major components in Vista--I've verified this many many times; it's good for more than startup problems, and the Win RE team simply screwed up when they named it not understanding its full functionality): Startup Repair will look like this when you put in the Vista DVD: http://www.vistaclues.com/wp-content...r-computer.png You run the startup repair tool this way (and system restore from here is also sometimes effective): http://support.microsoft.com/kb/925810/en-us How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) http://www.windowsvista.windowsreins...rtup/index.htm It will automatically take you to this on your screen: http://www.vistaclues.com/wp-content...r-computer.png That will allow you to go to the Vista setup that has a Repair link on thelower left corner>c**** it and then you'll see a gray backgrounded list and I want you to c**** Startup Repair from it and follow the directions. The gray screen after you c**** the first link in the above pic will look like this: http://www.windowsreinstall.com/winv...ir/Image17.gif C**** Startup Repair, the link at the top and after it scans>c**** OK and let it try to repair Vista. It will tell you if it does, and if it doesn't, try System Restore from the Recovery Link on the DVD. If these don't work booting into Safe Mode by tapping the F8 key and using System Restore from one of the safe modes besides VGA may work. That means you have the option to try 4 different safe modes to get to system restore, (one from the Recovery link on the DVD) and sometimes one will work when the others won't. You could also try a Repair Install with Vista which is done exactly the same way as in XP: ***Repair Install Steps*** (can be used for Vista) MVP Doug Knox http://www.microsoft.com/windowsxp/u...ps/doug92.mspx ***Using the F8 Environment*** ***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu) by starting the PC and tapping F8 once per second when the firmware screen with the pc manufacturer's name shows a few seconds after restarting***: The F8 options in Vista are the same as XP, and the link for Safe Mode Boot options is labled XP by MSFT but they are the same for Vista (they haven't updated to add Vista to the title as they have with several MSKBs that apply to both). Again, pressing F8 repeatedly when you seem the firmware screen may be is a generic way to launch Windows RE on some OEM Vista computers. You could also: Think: I have 4 different ways to get back my XP at F8 and try 'em in order. 1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good Configuration Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command Prompt. These methods are outlined in A description of the Safe Mode Boot options in Windows XP/and Vista http://support.microsoft.com/kb/315222/ Frequently Asked Questions Regarding System Restore from MSFT: http://www.microsoft.com/technet/pro.../faqsrwxp.mspx System Restore can be run from the Win RE recovery environment from the same link as Startup Repair, and sometimes it will work from one F8 safe mode location or from the Win Recovery Environment when it won't work from other locations. How to start the System Restore tool at a command prompt in Windows XP http://support.microsoft.com/default...b;en-us;304449 Good luck, CH "Evo31" <Evo31.2wz5vh@DoNotSpam.com> wrote in message news:Evo31.2wz5vh@DoNotSpam.com... > > Hi i am new to this and not the best on computers (but i know a bit) > > Well I just got a new computer and every so often the computer goes > blue screen on me! An this is the info it gives me when it starts up > again > > Problem signature > Problem Event Name: BlueScreen > OS Version: 6.0.6000.2.0.0.256.6 > Locale ID: 2057 > > Files that help describe the problem (some files may no longer be > available) > Mini091507-02.dmp > sysdata.xml > Version.txt > > Extra information about the problem > BCCode: c2 > BCP1: 00000007 > BCP2: 0000113D > BCP3: 080A0005 > BCP4: 84E27340 > OS Version: 6_0_6000 > Service Pack: 0_0 > Product: 256_1 > Server information: 9d27ca28-ba5b-4912-ac2e-29b8f16592e7 > > So can any one help me! If so post of contact me on msn > > markevo31@hotmail.com > > Ps I have vista business if that makes a differance > > > -- > Evo31 > ------------------------------------------------------------------------ > Evo31's Profile: http://forums.techarena.in/member.php?userid=31143 > View this thread: http://forums.techarena.in/showthread.php?t=818743 > > http://forums.techarena.in > |