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Windows XP Help | Support - "How can I find the cause of errorless crashes in windows XP?" in Operating System ( OS )


Old 07-06-2003   #1
..foha..
 
Default How can I find the cause of errorless crashes in windows XP?

I have a compaq presario laptop. I've been having crashes that give me no
blue-screen or other indicators of what's wrong. The crashes freeze the
screen and the mouse, but sometimes I still see my wireless network card
keep flashing for a bit afterwards. The computer doesn't shut down. No
blue screen comes up. I don't think it's a certain application because the
error occurs even if the login screen is the only thing that's up. I
thought it might be heat but it doesn't seem to be because of that because
sometimes it crashes in the morning after it's had time to cool down and I
haven't used it very long. Also, I know someone who had problems with
heating on this same computer and they said they're system just completely
turned off whereas mine doesn't power off, it just locks up.

Since this machine is a laptop, the hardware hasn't changed much. I use a
wireless card. I add speakers and a microsoft mouse. But this freezing
occured before I added the wireless card and the speakers. I've had driver
problems with the mousepad (on the laptop) but when that happened a
bluescreen came up and told me so. I downloaded newer drivers and I
haven't had that problem since. Anyway, this freezing problem started a
while back with the basic configuration. The problem has become worse over
time. I have the latest drivers. I've tried various video drivers. The
compaq user boards are useless and mostly talk about the problem that
deals with the sudden powering off.

I've run memtest86 for a couple days with no errors so I don't think the
RAM's a problem. Also, the system has never crashed under knoppix linux
(although I don't run it that much).

Suggestions for finding the root of the problem? Are there any logs or
applications that could monitor what's happening?

Thanks
 
Old 07-06-2003   #2
..u.. ..ambe..
 
Default Re: How can I find the cause of errorless crashes in windows XP?

Greetings --

Does this Presario have an AMD processor, by any chance? I've
seen the same exact behavior on other Compaq laptops, caused by
overheating. In one case, the laptop's case was partially melted.

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
----
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"Infohawk" <post_to@newsgroup.orgwrote in message
newsan.2003.07.06.15.21.14.643000@newsgroup.org. ..
Quote:
I have a compaq presario laptop. I've been having crashes that give
me no
Quote:
blue-screen or other indicators of what's wrong. The crashes freeze
the
Quote:
screen and the mouse, but sometimes I still see my wireless network
card
Quote:
keep flashing for a bit afterwards. The computer doesn't shut down.
No
Quote:
blue screen comes up. I don't think it's a certain application
because the
Quote:
error occurs even if the login screen is the only thing that's up. I
thought it might be heat but it doesn't seem to be because of that
because
Quote:
sometimes it crashes in the morning after it's had time to cool down
and I
Quote:
haven't used it very long. Also, I know someone who had problems
with
Quote:
heating on this same computer and they said they're system just
completely
Quote:
turned off whereas mine doesn't power off, it just locks up.

Since this machine is a laptop, the hardware hasn't changed much. I
use a
Quote:
wireless card. I add speakers and a microsoft mouse. But this
freezing
Quote:
occured before I added the wireless card and the speakers. I've had
driver
Quote:
problems with the mousepad (on the laptop) but when that happened a
bluescreen came up and told me so. I downloaded newer drivers and I
haven't had that problem since. Anyway, this freezing problem
started a
Quote:
while back with the basic configuration. The problem has become
worse over
Quote:
time. I have the latest drivers. I've tried various video drivers.
The
Quote:
compaq user boards are useless and mostly talk about the problem
that
Quote:
deals with the sudden powering off.

I've run memtest86 for a couple days with no errors so I don't think
the
Quote:
RAM's a problem. Also, the system has never crashed under knoppix
linux
Quote:
(although I don't run it that much).

Suggestions for finding the root of the problem? Are there any logs
or
Quote:
applications that could monitor what's happening?

Thanks

 
Old 07-06-2003   #3
..foha..
 
Default Re: How can I find the cause of errorless crashes in windows XP?

Indeed, I have an AMD Duron processor. (I also have a Twister c3 video
card and 240mb of ram). I've always presumed it wasn't a heating problem
because a) people with heating problems have told me that their systems
tend to turn off completely, whereas my system just freezes and because b)
this problem sometimes happens first thing in the morning after the
computer has had the night to cool off. Sometimes it happens in the
windows login screen where I can't imagine there's much burden on the
system. Would there be anyway to confirm if it's a heat problem?


On Sun, 06 Jul 2003 10:14:22 -0600, Bruce Chambers wrote:
Quote:
Greetings --

Does this Presario have an AMD processor, by any chance? I've
seen the same exact behavior on other Compaq laptops, caused by
overheating. In one case, the laptop's case was partially melted.

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html ----
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"Infohawk" <post_to@newsgroup.orgwrote in message
newsan.2003.07.06.15.21.14.643000@newsgroup.org. ..
Quote:
I have a compaq presario laptop. I've been having crashes that give
me no
Quote:
blue-screen or other indicators of what's wrong. The crashes freeze
the
Quote:
screen and the mouse, but sometimes I still see my wireless network
card
Quote:
keep flashing for a bit afterwards. The computer doesn't shut down.
No
Quote:
blue screen comes up. I don't think it's a certain application
because the
Quote:
error occurs even if the login screen is the only thing that's up. I
thought it might be heat but it doesn't seem to be because of that
because
Quote:
sometimes it crashes in the morning after it's had time to cool down
and I
Quote:
haven't used it very long. Also, I know someone who had problems
with
Quote:
heating on this same computer and they said they're system just
completely
Quote:
turned off whereas mine doesn't power off, it just locks up.

Since this machine is a laptop, the hardware hasn't changed much. I
use a
Quote:
wireless card. I add speakers and a microsoft mouse. But this
freezing
Quote:
occured before I added the wireless card and the speakers. I've had
driver
Quote:
problems with the mousepad (on the laptop) but when that happened a
bluescreen came up and told me so. I downloaded newer drivers and I
haven't had that problem since. Anyway, this freezing problem
started a
Quote:
while back with the basic configuration. The problem has become
worse over
Quote:
time. I have the latest drivers. I've tried various video drivers.
The
Quote:
compaq user boards are useless and mostly talk about the problem
that
Quote:
deals with the sudden powering off.

I've run memtest86 for a couple days with no errors so I don't think
the
Quote:
RAM's a problem. Also, the system has never crashed under knoppix
linux
Quote:
(although I don't run it that much).

Suggestions for finding the root of the problem? Are there any logs
or
Quote:
applications that could monitor what's happening?

Thanks
 

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